terms of sale

Effective Date
These Terms and Conditions are effective from 17th October 2019.
Agreement
This set of Terms and Conditions applies to any Contract made between you and The Hippy Hare Company (the ‘Company’) of 16 Bannerman Drive, Brackley, Northants NN13 6HS. Your agreement to comply fully with all of these Terms and Conditions is deemed to have been made when you submit your payment to purchase a product.
Payment Terms
All products will be paid for at the advertised purchase price, unless an agreed discount has been applied. All products will be paid for in full before being despatched by The Hippy Hare Company. All products will be despatched as soon as possible after full payment has been made.
An amount applied at the checkout stage of the payment process will be made to cover the cost to The Hippy Hare Company of packing and despatching the goods to the address you enter during the payment process. This is a non refundable amount.
The cost of all products ordered plus the shipping cost less any discount applied will need to be paid in full before any products are despatched.
If any goods become Out of Stock between the time of ordering and the despatch date they will be despatched as soon as a new stock is available from the Company. The shipping cost of any Out of Stock item(s) will be borne by the Company.
Forms of Payment
The Company accepts the following methods of payment: Debit cards Credit cards Bank transfers, direct to the following account: The Hippy Hare Company Account Number: 1393094 Sort Code: 20-03-84 Personal cheques made payable to: The Hippy Hare Company
All payments will be made in Pounds Sterling (£).
Price
All prices quoted to you by the Company are as advertised on the official website or Facebook pages. The Company reserves the right to increase these prices at any time.

Refunds
Refunds will only be made in the event goods are shown to be of faulty manufacture. We will request the goods to be returned to the Company. Once received and confirmed as being faulty a refund of up to 100% of the value of the product will be made.
We confirm any shipping costs to return the faulty goods is non refundable.
Emails
The email address you use to communicate with us and submit with your order will be stored securely and used to communicate back with you. We may from time to time use the email address to send you information and/or offers that we believe will be of interest to you.
English Law
All transactions and any subsequent communications are governed by English Law.

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